INFORMATION A – Z
Information about the services at the reception.
There is a central air condition in superior rooms and an individually controllable in standard PLUS rooms.
If you would like to spend active your stay our animation team is waiting for children and adults. The actual programs are displayed on the information-board in the lobby.
The hotel rooms and bungalows are available from 4 pm. For arrivals after 6 pm, please inform the reception.
Please check-out of your hotel room or bungalow by 10:00 am and leave your key card at the reception.
You can find one at the main entrance of the Hotel.
You can order it at the reception and on payment of a deposit (5.000. - HUF / piece).
The 300m long beach is open from 8 am till 7 pm. Deck-chairs are free. Please pay attention to the storm warning signals!
Hairdressers for men and women, manicure, pedicure, cosmetics, massage are located in the hotel lobby. Advance registration is required. The services could be paid on the spot or at the reception desk.
In the Old Captain restaurant from 7 – 10 am.
If you stay for a longer time, we change the bedclothes twice a week.
If you need an extra change, it costs 1.100. - HUF / pers. / instance
Telephone, fax, e-mail, copiers, conference-rooms are available. For further information please call the reception desk (Nr. 8)
You can ask about a chair for the bathroom at the reception.
Children under the age of 12 can stay in the SPA section only with parental supervision. The fun-pool awaits our little guests at the set hours.
You can get more information about the programs of our Children-Club on the information-board in the lobby.
In summer (15. 06. – 31. 08.) is our Children-Club open 10.00 am – 12.30 pm and 2.00 pm – 5.00 pm.
There is daily cleaning in hotel rooms, end cleaning in bungalows. If you need an extra cleaning in a bungalow, you can order it at the reception.
If you need an extra cleaning, it costs 2.700.- HUF / occasion.
If you need an extra change (bedclothes, towels), it costs 1.100.- HUF / pers. / occasion.
Available from the reception.
Your American Express, Cirrus, Maestro, Mastercard, Visa cards are welcome!
You can have dinner in Old Captain restaurant between 6 pm - 9,30 pm.
„DO NOT DISTURB” SIGN
This option can be found on the door lock.
Time-table is available at the reception.
The automatic fire alarm systems are well noted on every floor. If you hear the central warning alarm in your room, leave it immediately. Do not use the elevators. The escape route is displayed on your room door. In case of fire, please inform reception immediately!
You can order them at the reception.
The cure centre awaits you daily from 7 am to 6 pm. The following treatments are available: steam-bath, hydroxeur treatment, weight-bath, parafango package, ultrasonic treatment, underwater ray-massage, carbon-dioxide snow treatment, laser acupuncture, electro-therapy, sole-reflexology.
Closed on Sundays and on holidays.
You can access the web in the lobby. In the area of Club Tihany you can access the web for 20 minutes in every 24 hours. If you need it longer, a HOTSPOT card is needed, which can be bought at the receptions desk.
A 30 days valid card costs:
1.500.- HUF (1 Mbps / 0,25 Mbps
2.500.- HUF (2 Mbps / 0,5 Mbps)
Use it to open your hotel room or bungalow, to get your ordered meals, to start using electric devices, to lift the barrier at the main entrance, and to identify yourself upon taking services provided by the Club. The card is valid from 2 pm on the day of arrival until 10 am on the day of departure. Please return it to reception when checking out.
LETTERPAPER AND ENVELOPES
You can find some in this blotter.
Ask for a porter at the reception.
Ask for it at the reception, it is opposite the lifts.
You can have lunch between 12 pm - 15 pm in off-peak periods in Old Captain restaurant, in high season in Beach Grill restaurant.
BreakfastOld Captain 7 am – 10 am
DinnerOld Captain 6 pm – 9.30 pm
A ’la CarteBeach Grill10 am – 5 pmMay – September
MEDICINE & DOCTOR
In case of emergency please call the reception.
There are soft and alcoholic drinks in the fridge in every hotel room. Please pay it when you check out.
Available in the store next to the hotel entrance.
You may park your car only in the indicated areas. Please note that vehicles are not watched or guarded. Parking place: 500.-Ft / night / car
PARTIES & EVENTS
We organize family events or business meetings and receptions. Please contact the events manager.
Please balance your account by check out between 7.00 am and 9 pm. If you stay for a longer time, the reception can ask you for balancing your account. Thank you for your understanding!
Can be found in every hotel room and bungalow with direct access. Please read the booklet on how to make phone calls. There is a public phone at the entrance of the hotel, it works with coins.
Your pets are welcome in the bungalow area, but taking them to other facilities is prohibited because of public health issues. Please leash your dog and let the staff know if you are leaving your pet alone in the bungalow by using the „DO NOT DISTURB” sign. Thanks for your understanding. You can arrange a cleaning time at the reception desk.
PILLOWS AND BLANKETS
You can find extra blankets in the cupboard. For extra pillow please turn to the reception desk.
Please check the info-board at the hotel entrance about daily excursions and events. Ask for our printed brochure.
You find it bedside.
Our colleagues are available for 24 hours.
Service is included in the prices. If you are satisfied with the housemaids’ work, you may kindly leave a tip for them (1 – 2 Euro per day).
SEWING, SEWING KIT
You can get a sewing kit at the reception or you can ask there about sewing service. It costs extra (according to material and quantity).
You find it on the 6. floor.
You can have slippers at the reception, it costs 500.- HUF / piece.
Our hotel rooms, their balconies, the restaurants and common places are non-smoking areas.
Please smoke only in the designated places.
SOUVENIRS & GIFTS
There can be found in various stores next to the hotel entrance.
STAMPS & POSTCARDS
Available in the gift-store next to the hotel entrance.
You can use the swimming pool and the sauna free of charge. Please take your Club card with you. Towels are available at the pool-reception.
In the Wimbledon Sport Centre we offer the following sports: in- and outdoor tennis, squash, table-tennis, partner training, pool, bowling, darts, minigolf, cycling. You can rent all the equipment to play these games. In the water sports centre, you can learn windsurfing, sailing, and rent pedal boats, water bicycles etc.
Also, you can play badminton, foot tennis, volley-ball, street ball, archery.
At the main entrance of the Club.
TAXI & TRANSFERS
You can order these services at the reception desk.
You find the program list in this blotter.
You find body wash / shampoo, soap, shower cap in the bathroom, other products are available at the reception desk and in the supermarket.
If you need a change, please live the towels on the floor. Thank you for protecting the environment! Please don't take the towels to the beach. For sauna you can get one in the swimming pool.
If you need an extra change (towels), it costs 1.100.- HUF / pers. / occasion.
Ask for it at the reception.
220 V 50 Hz
You can rent a safe at the reception. The hotel only takes responsibility for the items kept in a safe.
Ask for it at the reception.
WASHING AND IRONING
You can order it at the reception. It costs extra (according to material and quantity).
Services included in the price: the use of swimming-pool, fun-pool, Jacuzzi, steam bath, Finnish sauna, infra sauna
The Fitness room can be found in the SPA section.
Registration for massage or thalasso services can be made at the pool-reception.
THE RESTAURANTS OF THE CLUB TIHANY
BEACH GRILL RESTAURANT
It is located on the beach with an a la carte menu, snacks, ice cream specialities, draught beer, occasionally with live music on the terrace in the evening.
Open:10am – 6pm
BUTTERFLY NIGHT CLUB
Opening from the Beach Grill Restaurant with Wurlitzer music, snacks and cold drinks
Open: during the summer season Tuesday – Sunday 9pm – 2am
CLUB DRINK CAFÉ
Opens from the hotel hall with coffee specialities and drinks.
Open:9am – 11pm
OLD CAPTAIN RESTAURANT
Right inside the hotel, with international and Hungarian cuisine.
Breakfast: 7am – 10am
Dinner:6pm – 9.30pm
On the terrace of the swimming pool with soft drinks and beer.
Open: during the summer season 10am – 6pm
Next to the tennis courts with alcohol and alcohol-free drinks.
Open: during the summer season 10am – 8pm