A-Z Info

A
ABBEY

Information about the church services at the reception.

ADAPTERS

International socket adapters are available at reception.

ANIMATION

If you would like to spend your stay actively, our animation team is waiting for children and adults. Current programs are displayed on the information-board in the lobby. Kids’ Club: Children between the ages of 5 and 12 can enter without parental supervision.

ARRIVAL, DEPARTURE

Hotel rooms and bungalows are available from 4:00 PM.
Please check-out of your hotel room or bungalow by 10:00 AM and leave your key card at reception.

ATM

You can find an ATM at the main entrance of the Hotel.

B
BATHROBE

You can order a bathrobe at reception against a deposit. (This will be charged to your hotel account and cancelled by refund.)

BEACH

The 500-metre private beach is open from 8:00 AM to 7:00 PM. Sunbeds are available free of charge. Please observe storm warnings and beach regulations.

BEACH BAR

On the terrace of the swimming pool and offering soft drinks, beer and ice cream

Open: during the summer season 10:00 AM – 8:00 PM

BEDCLOTHES

If you stay for a longer period, we will change the bedclothes in the hotelrooms twice a week, and in bungalows once.
If you need an extra change you can order it at the reception (for a fee).

BLANKETS

You will find extra blankets in the cupboard.

BREAKFAST

In the Club Restaurant from 7:00 to 10:30 AM.

BUSINESS SERVICE

Telephone, e-mail, copiers, and conference-rooms are available. For further information, please call the reception desk (dial 8).

C
Chair

A chair for easier access to the bathtub is available upon request. Requests can be made at the reception.

CHILDREN

Children under the age of 12 can stay in the SPA section only with parental supervision. The fun pool awaits our youngest guests at the set hours.
You can find more information about the programs at our Kids’ Club on the information board in the lobby.
Kids’ Club: Children between the ages of 5 and 12 can enter without parental supervision.

CLEANING

Daily cleaning is provided in hotel rooms. In bungalows, weekly cleaning and final cleaning upon departure are provided.
Extra cleaning and extra linen or towel changes are available at reception for an additional fee.

CLUB LOUNGE BAR

Open in the hotel lobby and offers coffee specialities and drinks.

Open: 9:00 AM – 11:00 PM

CLUB RESTAURANT

Right inside the hotel, offering international and Hungarian cuisine.

Breakfast, Club Restaurant: 7:00 AM – 10:30 AM
Dinner, Club Restaurant 6:00 PM – 9:30 PM
A’la Carte : Club Restaurant  12:00 AM - 3:00 PM, Apr-May, September-Oktober 
A’la Carte Kis Tihany Beach Bistro: 12:00 AM -11:00 PM, May – September

COPYING AND PRINTING

Photocopying and printing are available at the reception.

COT

Available at the reception desk for an additional fee.

CREDIT CARDS

Your Maestro, Mastercard and Visa cards are all accepted.

D
DINNER

You can have dinner in the Club Restaurant between 6:00 PM and 9:30 PM.

DO NOT DISTURB SIGN

The door lock is equipped with this function, and a “Do Not Disturb” sign is also available in the room, which can be placed on the outside door handle. Use of these options is recommended if required.

E
ELECTRIC CAR CHARGING, PARKING

In the parking area in front of the hotel building, 8 designated parking spaces are available with 4 charging stations.

EMERGENCY TELEPHONE NUMBERS

Ambulance: 104
Fire Brigade: 105
Police: 107
General Emergency Number: 112
Roadside Assistance (Automobile Club): 188

F
FERRY

The ferry timetable is available at reception.

FIRE

The automatic fire alarm systems are clearly marked on every floor. If you hear the central warning alarm in your room, leave immediately. Do not use the elevators. The escape route is indicated on your room door. In case of fire, please inform reception immediately!

FLOWERS

You can order flowers from reception.

I
INTERNET

Free internet access:

Network name: Club Tihany Resort
Password: balaton1

IT Assistance

IT-related issues can be reported at the reception.

K
KEY CARD

The key card is used to open hotel rooms and bungalows, charge ordered meals and drinks to the hotel account, activate electrical devices, lift the barrier at the main entrance, and identify guests when using the services provided by the Club. The card is valid from 4:00 PM on the day of arrival until 10:00 AM on the day of departure. It must be returned to reception upon check-out.

Kids´ Club

Information about opening hours and programmes is available on the clubtihany.hu website and on the animation information board located in the hotel lobby. Children between the ages of 5 and 12 may stay in the club without parental supervision.

KIS TIHANY BEACH BISTRO

This is located on the beach and offers an à la carte menu, snacks, ice cream specialities and draught beer.

Open: 12:00 AM – 11:00 PM in summer season

L
LAUNDRY AND IRONING

Laundry and ironing services are available for an additional charge. Requests can be made by submitting the completed request form available in the room at the reception. On weekdays, garments handed in by 9:00 AM will be ready the same day.

LETTER PAPER AND ENVELOPES

You can ask for these at the reception desk.

LOYALTY CLUB

Details of our programme are available by clicking on the following link: clubtihany.hu/loyalty-club

LUGGAGE

Ask for a bellboy at reception.

LUGGAGE STORAGE

It is opposite the elevators. Ask for assistance at reception.

LUNCH

Lunch is available between 12:00 AM and 3:00 PM at the Club Restaurant during the off-season and at the Kis Tihany Beach Bistro during the high season.

M
MEALS

Breakfast, Club Restaurant: 7:00 AM – 10:00 AM
Dinner, Club Restaurant 6:00 PM – 9:30 PM
A’la Carte : Club Restaurant  12:00 AM - 3:00 PM, Apr-May, September-Oktober 
A’la Carte Kis Tihany Beach Bistro: 12:00 AM -11:00 PM, May – September

MEDICINE & DOCTOR

In case of emergency please, call the reception desk.

MINI BAR

The mineral water provided in the mini bar refrigerator is free of charge. Additional drinks are available at the reception 24 hours a day for an extra charge, including chilled still and sparkling mineral water, Unicum, and sparkling wine (sweet or dry). Further beverages are available at the café located in the lobby.

MOBIL PHONE CHARGER

You can ask for a charger from the reception desk.

N
NEWSPAPERS

Available in the store next to the hotel entrance.

P
PARKING

For a fee. You may park your car only in the indicated areas. Please note that vehicles are not watched or guarded.

PARTIES & EVENTS

We organize family events, business meetings and banquets. Please contact the event manager.

PAYMENT

Accounts can be settled at the reception between 7:00 AM and 8:00 PM prior to check-out. For longer stays, the reception may request settlement of the account every 3 days.

PETS

Your pets are welcome in the bungalow area and in the pet-friendly hotel rooms, but taking them to other facilities (the beach and restaurants, for example) is prohibited in the interest of maintaining public health. Please keep your dog on lead when taking it for walks.

PHONE

A telephone is available in every hotel room and bungalow with direct access. External calls can be made through the reception desk, which can be reached by dialling 8 or 9. Reception staff are available to assist with contacting other hotel departments.
Emergency number: 112

PILLOWS AND PILLOW MENU

Each room is provided with two polyester-filled pillows. If additional or other types of pillows are required — aloe vera, memory foam or lavender — please contact reception by dialling 8.

PROGRAMS

Please check the info-board at the hotel entrance about daily excursions and events.

R
RECEPTION

Our colleagues are available 24 hours a day.

ROOM SERVICE

Available from 7:00 AM to 8:30 PM. We charge an additional fee of HUF 5000.
Room Service Menu

S
Selective Waste Collection

Selective waste collection is available throughout the area for paper, plastic, metal and glass.
Selective waste bins are located in the lobby areas on each floor of the hotel building. For bungalow guests, selective waste collection islands are available between the houses.

SEWING KIT

You can borrow a sewing kit at reception.

SHOE SHINE MACHINE

A shoe shine  machine is located at the hotel entrance.

SHOEHORN

Located in the cupboard in your room.

SLIPPERS

You can buy slippers at reception.

SMOKING

Since 2015, our hotel has been entirely non-smoking, including all rooms and balconies. A penalty of HUF 20,000 will be charged in the event of smoking. Smoking is only permitted in designated areas.

SOUVENIRS & GIFTS

A gift-store is located next to the hotel entrance.

SPORTS
SUPERMARKET

Located at the main entrance of the hotel and open from May to September.

SWIMMING POOL

You can use the swimming pool and the sauna free of charge. Please take your Club card with you. You will find a towel for the sauna in your room.

T
TAXI & TRANSFERS

Taxi and transfer services can be arranged at the reception desk.

TOILETRIES

You will find body wash / shampoo, soap and shower cap in your bathroom. Other products are available at the reception desk and in the shop next to the hotel entrance.

TOKEN

The hotel’s motivational programme for children is based on collecting tokens. During their stay, children can earn tokens in two different ways.

The first is the Clean Plate Challenge. Children receive a token in the restaurant if they eat everything they have put on their plate.

The second is participation in active animation programmes. After selected physical, sports-based or competition-style activities, the animation team rewards participating children with a token. These programmes include Morning Exercise, Water Games in the Children’s Pool, the Minute to Win It Challenge and many other exciting activities.

Children can visit the Token Shop together with their parents and exchange their collected tokens for various gifts. They can choose from items such as T-shirts, fridge magnets and keyrings, each available in exchange for a specified number of tokens.

Tokens cannot be exchanged for cash and may only be redeemed for gifts.

TOWELS

If you need a change, please leave your towels on the floor.  Thank you for helping protect the environment. Please do not take hotel towels to the beach. Sauna sheets are available at the spa reception desk.

TV CHANNELS

Currently available Hungarian and international TV channels — including English, German, Italian and French programmes — can be found in the television menu.

U
UMBRELLA

Ask for one at reception.

V
VALUABLES

You can rent a deposit box at reception. The hotel only takes responsibility for items kept in a safe box.

VOLTAGE

220 V, 50 Hz

W
WAKE-UP SERVICE

Ask for this at reception.

WELLNESS

Services included in the price: usage of swimming-pool, fun pool, hot tub, steam bath, Finnish sauna and infra sauna.
The Fitness room can be found in the SPA section.
Massage appointments can be booked at the pool reception (subject to a fee).

WIFI

Free Wi-Fi access:

Network name: Club Tihany Resort 
Password: balaton1


What people say about us

Contact

Have a question? Our team is happy to help.

Club Tihany Resort

Address: H-8237 Tihany, Rév utca 3.